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Submit detailed tickets for complex issues that require thorough investigation.
Response Time: < 1 hour
Talk directly with our experts for immediate assistance with critical issues.
Phone: +91-9278091225
Quick answers to the most common questions about our hosting services and support
We offer free website migration services for all our hosting plans. Simply provide your current hosting details, and our experts will transfer your website seamlessly with zero downtime. The process typically takes 24-48 hours.
Shared hosting means your website shares server resources with other websites, making it cost-effective for small sites. Cloud hosting uses multiple servers, providing better scalability, reliability, and dedicated resources for growing businesses.
Yes, all our hosting plans include free SSL certificates. SSL encrypts data between your website and visitors, improving security and SEO rankings. We automatically install and renew SSL certificates for your domains.
You can easily upgrade your hosting plan through your control panel. The upgrade process is instant and doesn't require any downtime. Our support team can assist you with the migration if needed.
We provide daily automatic backups for all hosting plans. You can restore your website from any backup point with one click. Business and higher plans include weekly backups with longer retention periods.
For critical emergencies, we recommend using our 24/7 phone support at +91-9278091225. For non-urgent matters, live chat and support tickets are available with guaranteed response times under 2 minutes and 1 hour respectively.
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